ReMemo™ Terms of Service

DRAFT for the founder's lawyer. Not legal advice and not yet in force. Written on 2026-11-09 from what the product does today. [LAWYER] marks legal decisions, [FOUNDER] business decisions. Publish the final text at https://rememohq.com/terms (Settings → Your data → Terms links there; the web sign-up links it too).

Effective date: [FOUNDER] · Provider: Halite LLC, 418 Broadway, STE N, Albany, NY 12207, USA · Contact: [email protected]

1. The agreement

These terms are between you and Halite LLC, 418 Broadway, STE N, Albany, NY 12207, USA ("Halite", "we", "us"), the company that provides ReMemo. By creating an account or using ReMemo on the web, the Mac, iPhone or the Chrome extension, you agree to them and to the Privacy Policy. If you use ReMemo for an organization, you confirm you may bind it.

2. Eligibility and your account

You must be at least 13 [LAWYER: or older where local law requires] and able to form a contract. You sign in with your email address (and optionally a passkey); keep access to that mailbox and your devices secure. You are responsible for what happens under your account. Tell us at once if you think someone else has access (Settings → Devices lets you sign any device out).

3. The service

ReMemo stores what you give it and uses AI to remember, answer, write, transcribe and remind. It includes its own calendar and to-dos; connecting Google or Outlook calendars is optional. Features may change. During the beta, ReMemo is provided "as is" and may have interruptions or data-affecting bugs [FOUNDER: beta wording and end date].

4. Your content

You keep all rights to what you give ReMemo ("your content"). You give us a limited licence to host, copy, process, transmit and display your content only to run ReMemo for you (for example, to send it to the AI model that answers you, or to the recipient of something you chose to share). This licence ends when your content is deleted, except for backups, which age out within 30 days. We do not use your content to train AI models and do not sell it.

You can export your content at any time (Settings → Your data → Download your data).

5. Your responsibilities

Other people's information. When you record a conversation or tell ReMemo about someone, you are responsible for having the right to do so. Recording laws differ by place; in some, everyone must consent. [LAWYER: wording.]
Acceptable use. Do not use ReMemo to break the law; to harass, stalk or surveil anyone; to store content you have no right to; to send spam or malware; to probe, overload or reverse-engineer the service or another user's data; or to get around plan limits or security controls.
Sharing. Things you share (capsules and links) can be seen by whoever has the link until it expires or you revoke it.

6. AI output

Answers, drafts, summaries and transcripts are generated automatically and can be wrong or incomplete. Check anything important — especially medical, legal, financial or safety matters — before relying on it. ReMemo shows where an answer came from where it can. Calendar changes and messages to other people are proposals you confirm.

7. Plans, payments and cancellation

Free plan (free during the beta) and Pro with higher limits. Current limits are shown in Settings → Plan. [FOUNDER: prices, trial, regions.]
Where you pay: in the iPhone app through Apple (App Store terms apply, and Apple handles billing, refunds and cancellation: iPhone Settings → Apple ID → Subscriptions); on the web and Mac through Stripe (manage or cancel in Settings → Plan → Manage).
Renewal: subscriptions renew automatically each month or year until cancelled. Cancelling keeps Pro until the end of the paid period. [LAWYER: automatic-renewal law disclosures (e.g. California), refund policy for Stripe purchases, taxes.]
Price changes: we will tell you in advance, and you can cancel before the new price applies.
Limits: if you go over a plan's limits, ReMemo keeps everything already stored but may pause new storage until you forget something or upgrade.

8. Ending your account

You can delete your account at any time (Settings → Your data → Delete account; on iPhone, Settings → Account → Delete account): after a 7-day period in which you can cancel, your account and content are deleted as described in the Privacy Policy. We may suspend or end accounts that break these terms or create risk or legal exposure, with notice where reasonable and a chance to export your data unless the law or the abuse prevents it. [LAWYER]

9. Third-party services

Google, Microsoft, Apple, Stripe and others have their own terms. Connecting them is your choice; their terms govern their services.

10. Disclaimers and liability

[LAWYER: standard warranty disclaimer; limitation of liability (cap, e.g. amounts paid in the last 12 months); exclusions required by consumer law; indemnity scope.]

11. Disputes

These terms are governed by the laws of the State of New York, USA, without regard to its conflict-of-laws rules. [LAWYER: venue (for example the state and federal courts located in New York); arbitration and class-action waiver if wanted; small-claims carve-out; EU/UK consumer rights if those users are accepted.]

12. Changes to these terms

We will notify you in the app and by email before a material change takes effect. Continuing to use ReMemo after it takes effect means you accept it; if you do not, you can delete your account.

13. Contact

Halite LLC · 418 Broadway, STE N, Albany, NY 12207, USA · [email protected]

14. Trademarks

[email protected]